Returns & Exchanges
At ADAMANS, we stand by the quality of our craftsmanship and offer a 14-day return window for all premium jewelry items in their original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your jewelry in its original ADAMANS branded packaging, ensuring all authenticity cards and protective pouches are included.
Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at any authorized courier location.
Quality Inspection & Refund
Once our team verifies the condition of the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing